Welcome to Mojingo. Our mission is to solve momentary loneliness by helping you forge instant, safe, and meaningful platonic connections in the real world. Your safety is not just a feature; it is the foundation upon which our entire community is built. We understand that meeting someone new requires trust, and we have designed Mojingo from the ground up with your security as our highest priority. This statement outlines our commitment and the tools we provide to empower you to connect with confidence. We see safety as a shared responsibility, and this document is our pledge to provide you with a secure environment and the information you need to make smart choices.
A safe experience begins with knowing that the people you connect with are genuine. We have implemented robust measures to foster a community built on authenticity and respect.
To join Mojingo, every single user must verify their identity using a one-time password (OTP) sent to their mobile number. This is a non-negotiable step. This 100% verification process is crucial because it significantly deters the creation of fake or anonymous accounts, increases user accountability, and ensures that every profile on Mojingo belongs to a real person. This practice aligns with our commitment to creating a trusted ecosystem and is a foundational element of our security framework.
We provide secure, end-to-end encrypted in-app chat, voice, and video call features. We strongly encourage you to use these tools to get to know someone before you decide to meet in person. This creates a "digital handshake"—a crucial buffer that allows you to build a rapport and gauge your comfort level in a secure environment. We advise you NOT to share personal contact information, such as your phone number, email address, or other social media profiles, until you feel completely comfortable and have established a baseline of trust. Keeping your conversations on our platform until you meet ensures your personal details remain private and allows you to use our reporting and blocking tools if needed.
We have equipped the Mojingo app with proactive safety features designed to give you more control and peace of mind during your meetups.
You have the option to share your live location with a trusted contact (such as a friend or family member) for the duration of your meetup. This feature can be easily enabled for any specific meetup. When activated, it sends a secure, temporary link to your chosen contact, allowing them to see your location in real-time on a map. Mojingo does not see who you share your location with, giving you complete control over this safety net. This is a powerful tool to keep your personal network informed and add an extra layer of security to your experience.
If you ever feel unsafe or are in an emergency during a meetup, you can use the in-app SOS button. This is more than just a panic button; it triggers an immediate, multi-layered response:
Connect with Police: It gives you the option to instantly dial the national emergency number (112) to connect with local police.
Alert Your Contacts: It sends an alert, along with your live location, to your pre-selected emergency contacts.
Alert Our Team & Law Enforcement: It simultaneously sends a real-time alert to our 24/7 safety response team and, where integrated, directly to the local police control room. This alert includes your profile details, the details of the person you are meeting, and your precise GPS location to facilitate a rapid response.
This direct integration with law enforcement, modeled on successful safety initiatives in India, is designed to provide immediate support when every second counts. By using this feature, you are consenting to share this critical information with law enforcement for the purpose of emergency response.
To minimize high-risk situations and prioritize the well-being of our community, Mojingo has a platform-wide safety curfew. The arrangement of new meetups in private venues (like a residence) is prohibited via the app after 10:00 PM local time. You can still arrange to meet in public, well-lit venues (like cafes or restaurants) after this time, and meetups that were arranged before 10:00 PM are not affected. This policy is a proactive measure designed to encourage safer interactions within the community.
Creating a safe community requires everyone to do their part. We provide the tools, but we also rely on you to use them wisely and help us uphold our community standards.
Mojingo is a platform for platonic companionship. We have a zero-tolerance policy for any behavior that violates this spirit. This includes, but is not limited to: harassment, discrimination, hate speech, spam, nudity, romantic or sexual solicitation, financial scams, or any illegal activities. Users found engaging in such behavior will be permanently banned from the platform. We expect all users to interact with respect, kindness, and decency.
If a user's behavior makes you feel uncomfortable or unsafe, or if they violate any of our policies, you can immediately Block them to prevent any further contact. You can also Report them directly through the app. Our dedicated Trust & Safety team reviews every report and takes swift, appropriate action. Your reports are confidential and are essential for keeping the community safe for everyone.
If something feels off, it probably is. Don't ignore red flags or pressure yourself to meet someone if you're not comfortable. Your safety comes first.
Always choose busy, well-lit public locations for your first few meetings. Coffee shops, restaurants, malls, or public parks are great options.
Let a friend or family member know where you're going, who you're meeting, and when you expect to return. Share your location if possible.
Don't share your home address, workplace, or other personal details until you've built trust over multiple meetings.
Avoid excessive alcohol consumption during your first meetings. You want to stay clear-headed to make good decisions.
Know how you'll leave if you feel uncomfortable. Have your own transportation or know the public transport options.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Mojingo ("we," "us," or "our") governing your use of the Mojingo mobile application, website, and associated services (collectively, the "Platform"). By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Security Policy / Safety Statement, and Cookies Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Platform. By using Mojingo, you represent and warrant that you meet these eligibility requirements. If you are found to be ineligible, we reserve the right to terminate your account immediately.
Mojingo is a technology platform that serves as an intermediary to facilitate real-time, platonic companionship between users. Our services enable you to connect with other users based on shared moods and interests for immediate, in-person meetups. The Platform also includes a feature that allows users to offer their companionship for a fee, creating a gig-economy marketplace. Mojingo is explicitly NOT a dating service, an escort service, a matchmaking service, or a platform for facilitating illegal activities. We are an intermediary and are not a party to any agreement, communication, or meetup arranged between users. We do not employ or endorse any user and are not responsible for the conduct of any user, either on or off the Platform.
To use Mojingo, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. Your account registration requires mandatory verification of your mobile number via a one-time password (OTP). You are solely responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Mojingo allows users the option to either offer their companionship for free or set a fee for their time. This section governs the terms of this gig-economy feature.
Users who choose to set a fee for their companionship ("Companions") do so as independent contractors. By using this feature, you acknowledge and agree that:
You are not an employee, agent, partner, or joint venturer of Mojingo. Your relationship with Mojingo is that of an independent, third-party contractor on a principal-to-principal basis.
You are solely responsible for setting your own rates, managing your schedule, and determining which meetup requests to accept.
You are responsible for any and all taxes applicable to the income you earn through the Platform.
Mojingo is not a party to the service agreement between a Companion and a user who pays for their time ("Client"). We are solely a technology platform that facilitates this connection and payment.
Payment Processing: All payments between Clients and Companions are processed through a secure, third-party payment processor. Mojingo does not store your full credit card or bank account details.
Platform Service Fee: In consideration for the use of the Platform, Mojingo will deduct a platform service fee from all paid transactions. Our current service fee is 10% of the total transaction amount. This fee is subject to change, and we will provide notice of any changes.
Payouts: Payouts of earnings to Companions (minus the platform service fee) will be disbursed just after successful completion of meetup to your Mojingo wallet linked to your profile. You can place a withdrawal request, amount will be deposited in your bank account within 48 hours window.
To ensure fairness for both Clients and Companions, the following cancellation policy applies to all paid meetups:
Client Cancellation: A Client may cancel a scheduled meetup up to 2 hours before the agreed-upon start time for a full refund of the amount paid. If a Client cancels within 2 hours of the start time, they will be charged a cancellation fee of 25% of the meetup cost, which will be paid to the Companion.
Companion Cancellation: Companions are expected to honor their commitments. Frequent or last-minute cancellations may negatively impact your profile's visibility and may lead to account suspension.
No-Shows: If a Companion fails to show up for a scheduled meetup, the Companion's account will be subject to review and potential suspension or termination. If a Client fails to show up, the Companion will receive the full payment for the scheduled time.
Disputes: Any disputes regarding services rendered, cancellations, or payments should be reported to Mojingo's support team.
We are committed to maintaining a safe, respectful, and inclusive community. All users must adhere to our community guidelines, which promote positive interactions and prohibit harmful behavior. We have a zero-tolerance policy for harassment, discrimination, hate speech, or any form of abuse.
Users are strictly prohibited from engaging in any illegal activities, harassment, impersonation, spamming, or sharing inappropriate content. Any violation of these guidelines may result in immediate account suspension or termination.
If you encounter inappropriate behavior or content, you can report it through our in-app reporting system. You also have the ability to block users who make you feel uncomfortable. We take all reports seriously and investigate them promptly.
All content, features, and functionality of the Mojingo platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Mojingo or its content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service.
The information on this Service is provided on an "AS IS" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms whether express or implied. The Company will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Service.
These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Welcome to Mojingo. This Privacy Policy explains how Mojingo ("we," "us," or "our") collects, uses, shares, and protects your personal data when you use our mobile application and services (the "Platform"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is designed to be compliant with India's Digital Personal Data Protection Act, 2023 ("DPDPA"). By using Mojingo, you consent to the data practices described in this policy.
The DPDPA requires us to be clear and specific about what data we collect and for what purpose. We only collect data that is necessary to provide and improve our services, ensure your safety, and meet our legal obligations.
Name, phone number (for OTP), profile photo, date of birth, gender, bio, interests
To create your account, verify your identity, prevent fraud, and enable other users to find and connect with you
Consent; Legitimate Uses
Real-time geolocation data (only when the app is in use)
To power our core feature: matching you with nearby companions & facilitating meetups
Consent
In-app chat, voice, and video call metadata (Note: Your communications are end-to-end encrypted)
To provide secure communication channels and investigate reports of misconduct
Consent; Legitimate Uses
Details of paid meetups, amounts charged/earned, transaction IDs
To facilitate payments for the gig companion feature and legal compliance
Consent; Legitimate Uses
Emergency contacts, data shared during an SOS event
To operate the Live Location Sharing and Emergency SOS features
Consent
Device ID, IP address, app version, operating system, usage patterns
To maintain and improve app performance, diagnose technical problems, prevent fraud
Legitimate Uses
We do not sell your personal data. We only share it in the following limited circumstances:
With Other Users: Your public profile information (name, photo, bio, interests) is visible to other users on the Platform to facilitate connections
With Third-Party Service Providers: We engage trusted third parties to perform functions on our behalf. These providers are contractually obligated to safeguard your data
For Legal and Safety Reasons: We may disclose your information if required by law or when you use the SOS button
With Your Consent: We may share your information in other circumstances if we have your explicit consent
We take the security of your data very seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: We use industry-standard Transport Layer Security (TLS) to encrypt data in transit
End-to-End Encryption: All in-app chats, voice calls, and video calls are end-to-end encrypted
Access Controls: We implement strict internal access controls based on the principle of least privilege
Secure Verification: Mandatory OTP verification for all user accounts
Regular Security Assessments: We conduct regular vulnerability scans and penetration tests
As a user in India, the DPDPA grants you specific rights over your personal data:
The Right to Access Information: You have the right to request a summary of the personal data we hold about you
The Right to Correction and Erasure: You have the right to correct any inaccurate or incomplete personal data
The Right to Withdraw Consent: You can withdraw your consent for the processing of your data at any time
The Right to Grievance Redressal: You have the right to have your grievances addressed
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
info@mojingo.app
101C Ashesh Enclave, Lalpur, Ranchi
"Mojingo", "we", "our", or "us" is committed to maintaining a safe platform and has zero tolerance for Child Sexual Abuse and Exploitation (CSAE).
Mojingo strictly prohibits any content, behavior, interaction, or activity that involves or promotes Child Sexual Abuse and Exploitation (CSAE). This includes, but is not limited to:
Sexual content involving a minor
Grooming or attempting to build trust with a minor for exploitative purposes
Solicitation, promotion, or distribution of child sexual abuse material (CSAM)
Sextortion involving a minor
Trafficking or exploitation of a child in any form
Any user found engaging in CSAE related activities will be permanently banned from Mojingo and reported to the appropriate authorities.
Mojingo is intended only for users who are 18 years of age or older. Minors are not permitted to create accounts or use the platform. We actively take measures to prevent underage access and remove accounts found to be associated with minors.
Mojingo provides an in app mechanism that allows users to report content, behavior, or interactions that may violate our Child Safety Standards or involve CSAE or CSAM. Users can submit reports directly through the app for review by our safety team.
All reports are reviewed promptly and appropriate enforcement action is taken.
Upon obtaining actual knowledge of child sexual abuse material (CSAM) or CSAE related activity, Mojingo will take immediate action, which may include:
Removal of the offending content
Suspension or permanent termination of the associated account
Preservation of relevant information for investigation
Mojingo complies with applicable child safety laws and regulations and will report confirmed CSAM to the appropriate authorities, including the National Center for Missing and Exploited Children (NCMEC) or relevant regional law enforcement agencies, as required by law.
For matters related to child safety, CSAE, or CSAM, Mojingo can be contacted at
childsafety@mojingo.app
This contact is designated to receive and respond to child safety related inquiries and notifications from users, law enforcement, and Google Play.
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how visitors use their sites.
Cookies help us remember your preferences, understand how you use our website, and improve your experience. They can also be used for security purposes and to provide personalized content.
There are different types of cookies, including session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period of time).
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
Most web browsers allow you to manage cookies through their settings preferences. You can choose to accept or decline cookies, or to be prompted when a cookie is being set. Please note that if you choose to decline cookies, you may not be able to use some features of our website.
You can manage your cookie preferences through our cookie consent banner. When you first visit our website, you'll see a banner that allows you to choose which types of cookies you want to accept. You can change these preferences at any time.
Some third-party services we use may set their own cookies. You can manage these through your browser settings or by visiting the privacy settings of these third-party services directly.
Our website may use third-party services that set their own cookies. These services include analytics providers, social media platforms, and advertising networks. These third-party cookies are subject to the privacy policies of the respective third-party providers.
We may use third-party analytics services to understand how visitors use our website. These services may also use cookies to track your browsing behavior across different websites for advertising purposes.
You can manage third-party cookies through your browser settings or by visiting the privacy settings of these third-party services directly. Many third-party services also provide opt-out mechanisms on their websites.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@mojingo.app. We are committed to addressing your concerns and will respond to your inquiry as soon as possible.
For any specific queries related to data protection and your rights under the Digital Personal Data Protection Act, 2023, you may also contact our Data Protection Officer at dpo@mojingo.app.